General
Are Design Requests exclusive?
Vexels is a design platform, not a Design studio, which means that sometime after you receive your request, the design will be published in our library, and other users will be able to download it. In the case of logos or branding, since these are really custom or have a unique concept, it’s usually the person who made the request the only one who uses it. For this reason, logos are made with a different name but keep the text editable for the user to change later on.Few readersWhat are Design Requests?
A Design Request is a feature we have for our subscribers to ask for designs that they want or need but can’t find in our catalog. You can just let us know and we’ll make it for you. And it doesn’t cost extra at all. It takes around 5 business days to be done! The number of Design Requests credits you have per month depends on the subscription you’re on. You can check our blog post with further information on this and we'll be here if yFew readersCan I request a t-shirt design with a KDP or Premium plan?
KDP and Design plans don’t allow for t-shirt design requests, but you can make requests for Premium content - If you are still interested in making a t-shirt design request, you can do so with a Merch or Lifetime plan.Few readersWhat does each credit stand for in terms of complexity in my Design Request?
Here's what each type of request product includes depending on the number of credits: T-SHIRTS: TOTE BAGS, THROW PILLOWS, PHONE CASES, POSTERS: BOOK COVERS: KDP INTERIORS: (https://storage.crisp.chat/users/helpdesk/websiFew readersCan I edit my Design Request?
Of course! Design Requests come with an editable file which you can import into an editing software to modify it as you wish! And we encourage it! You can modify the text, the colors, the elements, the effects, etc! The more unique you make the design, the better.Few readersWhy was my Design Request rejected?
A request will be rejected if: It includes content that’s sexually explicit, defamatory, abusive, racist, hateful, or objectionable in any way It includes trademarked or copyrighted content It’s not community useful: It does not fit Vexels' internal, non-disclosed criteria for design It includes more than one design per request The product isn’t included within the products available for Design Requests (e.g. Mockups). Request doesn’t match credits: The design requested doFew readers
Products
Which products can I request?
These are all the product options you can request: T-shirts Book covers Patterns KDP interiors Phone cases Tote bags Throw pillows Mugs PostersFew readersWhich sizes are the products?
These are the sizes that each Merch Product design file comes in: T-Shirt 4500x5400 px Book Cover 6x9"", 8x10"", 5x8"", 8,5x11"" Pattern 1700x1000 px KDP Interior pages 6''x9'', 8''x10'', 5''x8'', 8,5''x11'' Phone Case 1800x3000 px Tote Bag 2925x2925 px Throw Pillow 2925x2925 px Mug 2760x1210 px Poster AI format: 33x47” 2400x3408 px Vector illustration (Background, Lettering, etc) 1700x1000 pxFew readers
Process
How can I make a Design Request?
To request a design you have to go to your profile, to the My Designs section and click on 'My Requests'. Once you click on the Make a Design Request button, make sure to fill in all the blanks and be as precise and descriptive as possible. Don't forget to add references to the request. Also, remember that to make Design Requests you have to be subscribed to any of our plans.Some readersHow long do Requests take to be made?
From the moment you send your design, allow 1-2 weekdays for it to be received and processed. After that, your request will take between 5 and 7 business days to be completed, subject to demand. Once the design is done we’ll email you the link for you to download it.Few readersIf my Request gets denied, do I lose it?
No! When your request gets denied, you still have the opportunity to ask for another one on your dashboard, following our guidelines and taking into account the reason for the rejection.Few readersCan I ask for a revision of my Design Request?
As a baseline, we don’t do design revisions, unless we missed a specification you initially made. If you have feedback or thoughts about it, please reach out to us via email request@vexels.comFew readersWhy must my Request be "Community Useful"?
Since Design Requests get uploaded to the site sometime after you receive it, other users will have to be able to download it. This is why the idea for your design has to be useful to the rest of the Vexels community.Few readersWhen submitting my Request idea, can I rely completely on the creativity of the designers?
No, you can't. Vexels is a design platform, not a Design studio. When requesting a design, it's important to provide as many details as possible to the artist to ensure they create a design that meets your expectations. Provide examples or references, specify the colors or elements you want included, and communicate clearly to avoid getting a design you're not happy with.Few readersWhat happens if I select incorrectly the number of credits of my Design Request?
If the selected credits by the User do not align with the written description of the design request, Vexels reserves the right to modify the final design to align with the selected credits. This modification may involve adjustments to the design elements, complexity, or any other aspect deemed necessary by Vexels.Few readersHow does the Request Credit system work?
Each user has a certain number of non-cumulative credits to use per month according to their plan. The credit system works like this: -Complex designs are worth 3 credits -Standard designs are 2 credits -Basic designs are 1 credit This means that you can request more basic designs than complex ones, but if you have enough credits, you can also request many complex designs. For example, if you have 6 credits, you can request two complex designs (worth 3 credits each) or three standard designFew readers
Tips & Tricks
How can I make sure the Request will come out the way I imagined it?
When requesting a design, it's important to provide as many details as possible to the artist to ensure they create a design that meets your expectations. Provide examples or references, specify the colors or elements you want included, and communicate clearly to avoid getting a design you're not happy with.Few readersDo I have to check for trademarks on my quotes?
Trademark and copyright infringements are severely punished by any POD platform and e-commerce, so we don’t comply with any design request which includes a brand, popular character or celebrity, or any trademarked quote, phrase or expression that can get flagged. Before submitting any kind of names, quotes or text, please first check for trademarks. Although we do check for trademarks, this is your responsibility. You can use this resource linked below to check for trademarks worldwide: httpsFew readers
Exclusive Design Requests
What are Exclusive Design Requests?
An Exclusive Request is a Design we make just for you, like a Design Request, but we don't upload it to the site. You can buy them with the Merch Plus and with the Merch UItimate plan for 140 USD each. With the Merch Ultimate plan, you get one for free.Few readersCan I ask for a revision of my Exclusive Design Request?
Exclusive Design Requests come with two revisions, but it's still important that you give a clear and specific description at the beginning, so they design comes out as you expected itFew readersHow can I request an Exclusive Design Request?
To ask for your Exclusive Request, simply send an email to request@vexels.com with the subject Exclusive Request and all the information and references for the design you like!Few readersHow much do Exclusive Requests cost?
Exclusive Designs cost $140 US dollars eachFew readers