Question 1

Are all texts in the designs editable?

Accepted Answer

Some of our designs come with editable text, while others have a text design that has been hand-drawn and therefore cannot be edited. You can browse ""editable text"" and the ones that can be edited will have the attribute "Editable Text" on the preview.

If the text is editable, with an editing software you'll be able to double-click and type in the text of your choice.

Question 2

How can I become an Affiliate?

Accepted Answer

You can apply to our Affiliates program here: https://vexels.tapfiliate.com/

Question 3

Is Vexels' content exclusive?

Accepted Answer

Our designs are not exclusive! This means that the same design can be downloaded by many users. You can download your licenses from your profile if you need to show them to your POD platform. If you want to sell unique designs, you can use our T-Shirt Maker or our Scalable PSDs! Also, when you download a graphic, you will get an Illustrator or Photoshop file which allows you to modify the design.

Question 4

Where can I see my monthly download count?

Accepted Answer

You can check your monthly download count by going to you Profile dashboard and clicking on "Account".

Question 5

Can I cancel my Stores plan at any moment?

Accepted Answer

Yes, you can cancel your subscription at any time. If you cancel your subscription within the first 15 days of your purchase, and if you have also downloaded 30 or less resources, you are entitled to a full refund on your subscription.

Question 6

Who takes care of Production and Shipping for my store?

Accepted Answer

Printful will be our Production and Shipping partner, meaning they’ll be in charge of printing your designs on the Merch items your customers purchase, shipping them to your customers, and handling the customer service.

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