Why was my Design Request rejected?
A request will be rejected if:
- It includes content that’s sexually explicit, defamatory, abusive, racist, hateful, or objectionable in any way
- It includes trademarked or copyrighted content
- It’s not community useful: It does not fit Vexels' internal, non-disclosed criteria for design
- It includes more than one design per request
- The product isn’t included within the products available for Design Requests (e.g. Mockups).
- Request doesn’t match credits: The design requested doesn’t match the number of credits selected.
- No response: We tried contacting the user via email and received no answer.
If you believe none of these options apply to your case, please contact request@vexels.com
Updated on: 14/06/2023
Thank you!