Articles on: Payment Support

If my subscription got renewed but I cancel, am I elegible for a refund?

Vexels gives refunds within the first 7 days after your subscription got renewed, if you didn't download any design in that period. After those 7 days, refunds are no longer applied.

If you need help with this matter, contact our Support team at

This policy doesn't apply to plans with free trial.

Updated on: 04/12/2023

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