> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://vexels.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is Vexels' refund policy for first-timers?

We make refunds within the first 15 days of your subscription if you’ve downloaded less than 10 graphics and are not satisfied with your plan. Remember that you need to comply with both criteria to be eligible.

This policy **doesn't apply** to our plans with free trials.