> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://vexels.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# If my subscription got renewed but I cancel, am I elegible for a refund?

Vexels gives refunds within the first 7 days after your subscription got renewed, if you didn't download any design in that period. After those 7 days, refunds are no longer applied. 

If you need help with this matter, contact our Support team at info@vexels.com

This policy **doesn't apply to plans with free trial.**